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Dear valued client, 

We will respond as soon as possible (usually within one business day).  

Please describe the issue as much as possible so we can reproduce and address the concerns immediately.
1. Company ID or Company Name (ie. APP-xxx) :
2. Terminal ID (i.e. 0001) :
3. Date and approximate time it occurred: MM/DD/YYYY HH:MM
4. Which screen?
5. Steps taken before it occurred.
6. Screenshots if any.

Thank you!